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April 27 - 30, 2026

running an agency is hard. learn the easy way.

Discover how to grow faster, deliver more, and increase profit... From experts across the industry who have learned the hard way.

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The Biggest Event in the Agencies Space

1000 +
Attendees
5 +
Experts Sessions
1 th
Year

Stop Scope Creep: Protect Your Profits & Keep Clients in Check

Karl Sakas

Agency Advisor

Sakas and Company

About the Session

Scope creep is one of the biggest threats to your agency’s profitability—slowly draining your margins and overloading your team with unpaid work. The good news? You can stop it before it starts.

In this SCALE session, agency expert Karl Sakas will share a proven 3-step framework to push back on client requests without damaging relationships. You’ll learn how to set strong boundaries from the start, handle scope creep conversations with confidence, and even turn extra requests into paid work.

Walk away from Web Agency Summit with actionable strategies and word-for-word scripts to produce happy clients and profitable projects.

Karl Sakas helps independent agency owners Work Less and Earn More, while rewarding their best team members. Drawing on his background in agency operations, Karl has personally advised hundreds of agencies on every inhabited continent. He is the author of four books—including “Work Less, Earn More” and “Calm the Chaos”—and hundreds of articles on agency growth. When he’s not helping clients, Karl volunteers as a bartender on an antique train.

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